VisitYakima.com Accessibility Information

Yakima Valley Tourism Accessibility Statement

Date of Last Revision: 5/20/2026

Yakima Valley Tourism is dedicated to making VisitYakima.com accessible to every visitor, including individuals with disabilities. We aim to create an inclusive, user-friendly digital experience that is in substantial conformance with WCAG 2.1 Level AA, the most widely accepted accessibility standards used by governments, agencies and organizations worldwide.

Our Commitment

Everyone should be able to access the information and services we provide, regardless of ability or technology. To advance this commitment, we:

• Conduct periodic accessibility audits with automated tools and manual testing.
• Address accessibility barriers as they are identified.
• Revise content to support readability, navigation and compatibility with assistive technologies.
• Provide staff and contributors with accessibility best-practice training.
• Aim for ongoing compliance with applicable accessibility laws and regulations, including the Americans with Disabilities Act (ADA) and Section 508 (where applicable).

Accessibility Features on VisitYakima.com

VisitYakima.com includes, or is working toward including, features intended to improve usability for all visitors:

• Menus and interactive features that can be navigated by keyboard
• Text alternatives for meaningful images
• Adequate contrast between text and backgrounds
• Semantic HTML structure supporting screen-reader compatibility
• Captions and/or transcripts for video content where applicable
• Clear heading organization and improved form labels
• Responsive layouts that adjust to different devices and screen sizes

Ongoing Improvements

Digital accessibility requires continuing attention. As VisitYakima.com develops, we will keep auditing, testing and improving the website and its content to support an inclusive experience. Visitors who encounter an accessibility barrier are encouraged to share that information, helping us prioritize repairs and further enhancements.

Feedback & Assistance

We are available to assist anyone who has trouble reaching content on VisitYakima.com or needs information in an alternative format.

Please contact us through the following channels:

• Website Form: Feedback Form
• Phone: (800) 221-0751
• Address: 10 North 8th Street - Yakima, WA 98901

When you reach out, please include:

• The page or specific content you were attempting to access
• A description of the problem
• Your preferred way for us to contact you

We strive to respond to all accessibility-related requests within 7-10 business days.

Third-Party Content

VisitYakima.com may contain or link to material supplied by third-party vendors or partners, even as we work toward accessibility across our own website. We do not control the accessibility features of external websites. However, we encourage our partners to provide digital content and services that are accessible.

Accessibility Is Our Ongoing Mission

Yakima Valley Tourism values every user and remains committed to an accessible online experience. We will continue efforts to strengthen accessibility and welcome suggestions and feedback.