Accessible VisitYakima.com Experience

Accessibility Statement

Yakima Valley Tourism Accessibility Statement

Date of Last Revision: 5/20/2026

Yakima Valley Tourism works to make VisitYakima.com usable by every visitor, including individuals with disabilities. Our goal is an inclusive, user-friendly digital experience in substantial conformance with WCAG 2.1 Level AA, the most widely accepted accessibility standards used by governments, agencies and organizations worldwide.

Our Commitment

Information and services should be available to everyone, regardless of ability or technology. To advance that commitment, we:

• Conduct periodic accessibility audits with automated tools and manual testing.
• Address accessibility concerns as they are identified.
• Revise content to support readability, navigation, and assistive-technology compatibility.
• Provide staff and contributors with accessibility best-practice training.
• Aim for ongoing compliance with applicable accessibility laws and regulations, including the Americans with Disabilities Act (ADA) and Section 508 (where applicable).

Accessibility Features on VisitYakima.com

VisitYakima.com offers, or is continuing to develop, features intended to make the site easier for all visitors to use:

• Menus and interactive features that can be navigated by keyboard
• Text alternatives for meaningful images
• Adequate contrast between text and its background
• Semantic HTML structure that supports screen-reader compatibility
• Captions and/or transcripts for video content where applicable
• Clear heading organization and better form labels
• Responsive layouts that adjust to varying devices and screen sizes

Ongoing Improvements

Accessibility is a continuing effort rather than a one-time task. As VisitYakima.com changes, we will keep auditing, testing, and improving its content to foster an inclusive experience. Please tell us about any barrier you encounter; your feedback helps guide the issues we address and the improvements we make.

Feedback & Assistance

If any portion of VisitYakima.com is difficult to access, or if you require information in another format, assistance is available.

Please contact us through:

• Website Form: Feedback Form
• Phone: (800) 221-0751
• Address: 10 North 8th Street - Yakima, WA 98901

When you reach out, include:

• The page or content you were attempting to use
• A description of the problem
• The method you prefer for receiving a response

We strive to respond to all accessibility-related requests within 7-10 business days.

Third-Party Content

VisitYakima.com may contain or link to material supplied by third-party vendors or partners. Although Yakima Valley Tourism works toward accessibility across its website, it cannot control the accessibility features of external sites. We encourage partners to keep their digital content and services accessible.

Accessibility Is Our Ongoing Mission

Yakima Valley Tourism values every user and remains dedicated to an accessible online experience. We will continue pursuing accessibility improvements and welcome suggestions and feedback.